Privacy Policy
Official Document | Rawstone Global
1. Introduction
Welcome to Rawstone Global. We value your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you visit our website or use our consultation services.
2. Information We Collect
We may collect personal identification information in various ways, including:
- Contact details (Name, Email, WhatsApp number).
- Documentation provided for case evaluation.
- Technical data (IP address, browser type) via cookies.
3. Detailed Privacy & Data Handling Note
A. Data Retention: Rawstone Global strictly follows data minimization principles. We only retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy. If your consultation does not proceed, your documents are securely purged from our active servers within 90 days to ensure maximum privacy.
B. Legal Basis for Processing: We process your data under the following conditions:
• Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., WhatsApp consultation).
• Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
C. Your Rights: As a user, you have the right to request a copy of the data we hold about you, request corrections, or ask for the total deletion of your records from our database. We are committed to honoring these requests within 30 days of verification.
D. Automated Tracking & Cookies: Our website uses minimal "essential cookies" to enhance site performance. These do not track personal identities but help us understand traffic patterns to provide a smoother browsing experience for our global clients.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted partners who assist us in operating our website, so long as those parties agree to keep this information confidential.
5. Official Contact
If you have any questions regarding this privacy policy or wish to exercise your data rights, please contact our Compliance Officer:
6. International Data Transfers
As Rawstone Global operates on an international scale, your information may be processed on servers located outside of your home country. By using our services, you consent to this transfer. We ensure that all such transfers comply with applicable data protection laws and that your information remains protected under strict confidentiality agreements.
7. Compliance with Advertising Policies
We strictly adhere to the advertising policies of platforms such as TikTok, Google, and Meta. Our data collection is transparent, and we do not use "Spyware" or "Malware." Our goal is to provide a safe experience where users have full control over the information they share during the consultation process.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal identifiable information from children. If we discover that a minor has provided us with personal data, we immediately delete this from our servers.
9. Changes to This Policy
Rawstone Global reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
10. Cookie Policy & Tracking
We use cookies to understand site usage and to improve the content and offerings on our sites. We also may use cookies to offer you products, programs, or services. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
11. User Opt-Out Rights
If you have subscribed to our newsletter or provided your WhatsApp/Email for consultation, you have the right to Opt-Out at any time. To stop receiving communications, simply reply with "STOP" on WhatsApp or click the unsubscribe link in our emails. We process all opt-out requests within 48 hours.
12. Accuracy of Data
To provide an effective strategic assessment, it is the user's responsibility to provide accurate and truthful information. Rawstone Global is not responsible for any evaluation errors resulting from false or misleading documentation provided by the user.